Shipping policy

Shipping Policy

At Combat Flip Flops, we move fast—because waiting sucks.

Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).

Orders placed after 12 PM PST may begin processing the next business day.

During high-volume periods (sales, holidays, product drops), processing times may extend slightly—but we’ll always keep it moving.

Tracking Your Order

Once your order ships, you’ll get an email or Text Message with tracking info.

If you don’t see it, check your spam folder—or reach out and we’ll get you squared away.

Lost, Stolen, or Delayed Packages

Once a package leaves our hands and is with the carrier, it’s out of our control—but we’ll help however we can.


If your package is:

• Lost: Contact us and we’ll work with the carrier to resolve it
• Marked delivered but not received: Check with neighbors or your local carrier first, then reach out to us


Address Issues

Make sure your shipping address is correct at checkout.

If an order is returned due to an incorrect or incomplete address:
You’ll be responsible for reshipping costs


Questions?

We’ve got your six.

Reach out to our team at CustomerService@combatflipflops.com and we’ll help you out.